Six main steps in choosing an international freight forwarder

In terms of international or domestic freight forwarders, choosing the right freight forwarder is like choosing a key business partner. global freight forwarding In order to support you, they must understand the strengths and weaknesses of your field. You need to trust them to monitor your finances and trust them to care about your immediate customers as much as you do.

It only takes a few steps to choose the best freight forwarder for your industry.

1. Finish your homework

Before you start looking for a logistics provider, it's also important to analyze your company's transportation needs, global logistics services the services your business requires, and the amount of goods you plan to transport. The ideal freight forwarder can help you grow your business while maintaining a single contact window.

2. Consider industry experience and contacts.

Does the freight forwarding company have developed experience in transportation management in your industry? global logistics tracking Freight forwarder problems Usually we can complete the delivery of goods by simply, but they themselves may not have the professional theoretical knowledge of your market. Choosing a freight forwarder with local experts in your industry is crucial.

The freight forwarder you choose to do business with should have a global network. Are they geographically close to your customers and suppliers? Can they grow with you as your business expands?

3. Ensure risk management

Global transport conditions are inherently unstable. When something unexpected happens, you need a company that can mitigate risk and has the expertise to deal with the problem. They should be proactive and provide solutions in a timely manner.

Freight insurance is one of the risk mitigation strategies. Be sure to ask your freight forwarder what type of cargo insurance you offer, as the cost to your company of taking on formal aircraft carrier liability can be high.

Seek open and transparent communication. In times of crisis, you need a partner.

4. Ensure a wide range of services

If your business needs multimodal transport, or you need to keep your goods in warehouses for long periods of time, then you need to work with a freight forwarder who offers air, sea, road and logistics management solutions. You should talk to freight forwarders about the various country aspects of the supply chain to make sure students can provide the services you need. Without their services limited to a local scope or a narrow scope of service activities, they become likely to lead to an inability to respond flexibly when you need to constantly expand your business.

5. Ask about communication and customer service

Communication is key. Logistics is a complex business, and your freight forwarder should handle your point-to-point shipments. However, you need to know all the details. When you have questions or concerns, your freight forwarder should provide online tracking services, timely notification of relevant matters and the contact number of the relevant person in charge.

6. Check permits, supporting documents and permits

Freight forwarders need to hold different licenses and documents to handle your goods. Transport of sensitive and dangerous goods requires a special permit. Make sure your freight forwarder has the right shipping license for you and has published it publicly.